IRCTC Super App: Railways is bringing Super App, know how passengers can take advantage of it
IRCTC Super App: Railway passengers currently have to download several apps to avail various facilities of the railways. But, soon all their work related to rail travel will be done through a single app. Railway’s Super App will make this possible.
Actually, the railway is going to bring different passenger services on a single platform and preparations are also being made to launch a comprehensive mobile application for this. This ‘super app’ can be introduced by the end of the year.
Indian Railway Super App Benefits
Right now railway passengers use different apps to book tickets, buy platform passes, check timetables and other work. Many third parties also provide facilities from checking PNR status to booking tickets. But, with the help of the railway’s super app, all these works can be done through a single platform.
This application will work in conjunction with the existing system of IRCTC (Indian Railway Catering and Tourism Corporation), a company that provides ticketing, catering and tourism services for the railways.
Who is making the super app of railways?
The super app of railways is being developed by CRIS (Centre for Railway Information Systems). It works to design, develop, implement and maintain railway information systems. IRCTC will continue as the interface of CRIS with the passengers. Integration work is going on between IRCTC and the planned app.
IRCTC considers the ‘super app’ as another source of income. In the financial year 2023-24, IRCTC earned a net profit of Rs 1,111.26 crore. During this period its revenue was Rs 4,270.18 crore. Ticket sales contributed 30.33 per cent to the total revenue with over 45.3 crore bookings.
How many apps do railway passengers use?
At present, the services offered to rail passengers include IRCTC Rail Connect (for ticket booking), IRCTC e-catering Food on Track (for food delivery), Rail Madad (for feedback), Unreserved Ticketing System (for unreserved tickets) and National Train Enquiry System (for train tracking).
IRCTC Rail Connect has exclusive rights for reserved ticket booking. Hence, it is the most used application of railways with over 100 million downloads. Third party booking platforms also depend on IRCTC for reservations.
